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Questions about the helmet, your order, or photobiomodulation therapy? Our team typically responds within 24 hours.

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Thank you for reaching out. We'll get back to you at your email within 24 hours.

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Email Us

For general enquiries and support:

contact@neuro.solar
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Response Time

We aim to respond to all inquiries within 24 hours on business days (Monday–Friday). Emails received over the weekend will be answered the following Monday.

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Order Support

For order tracking, returns, or shipping issues, please include your order number in your message for faster assistance.

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90-Day Guarantee

Not satisfied? We honor a full money-back guarantee within 90 days of delivery — no questions asked. Contact us to start the process.

Common Questions

How soon will I see results?
Is it safe to use with medications?
What's included in the box?
How do I track my order?
Can I use it every day?
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